Terms & Conditions
– Our minimum handyman booking is ONE hour. All hourly rates are per handyman.
– If you need to reschedule or cancel a confirmed booking, please give us 24 hours notice to avoid a cancellation fee. This fee is based on the first hour the appointment was scheduled for. The customer will be liable for any costs incurred (parking fees or materials purchased in advance). All appointments scheduled in writing or by verbal agreement will be subject to these T&C’s.
– Our invoice terms: full payment seven (7) days from receipt of the invoice. Failing this, a surcharge of £40 per week will be applied to the outstanding balancing owing.
– The Bee Team reserves the right to refuse or decline work at its own discretion
– Hourly work rates. The total charge to the Customer shall consist of the cost of materials supplied by the Company, and any miscellaneous charges such as parking, consumables, waste disposal fees etc, and the amount of time spent by the operative in carrying out works (including all time spent in obtaining any aditional materials), charged in accordance with the Company’s current hourly rates.
– Quotes & fixed price work shall be given as a firm cost, including Labour & Materials.
– Where a written quote has been supplied to the Customer the total charge to the Customer referred to in the quote may be revised in the following circumstances:
(i) if after submission of the estimate the Customer instructs the Company (whether orally or in writing) to carry out additional works not referred to in the estimate.
(ii) if after submission of the estimate there is an increase in the price of materials.
(iii) if after submission of the estimate it is discovered that further works need to be carried out which were not anticipated.
– The Bee Team shall not be bound by any estimates given orally.